All general stock orders are processed within 2-3 business days.  Bespoke orders may take longer.  If shipments are significantly delayed, for any reason, you will be contacted via E-mail, WhatsApp or telephone.  Once products are shipped they are non-refundable, subject to our refund policy.

Delivery Methods and Shipping Costs

Free delivery on orders over R1000.00.

The shipping options may vary depending on the delivery address, what time you make your purchase, and item availability.

Available shipping options, and the cost of your order, will be reflected at the time of processing your purchase.

Delivery options:

Collection from Pinelands Cape Town depot, by prior arrangement.

Door-to-Door courier delivery to a physical street address [no courier service to P O Box addresses].

Delivery service cost, and time-frame, is both weight and location dependant.

The estimated delivery time is between 2-3 working days, depending on the delivery address. Delivery to local Cape Town addresses takes 12-24 hours.

Order Status

You will receive a tracking number when your order has been despatched.

Orders may be tracked via our trusted service provider by clicking here. [TCG tracking ]

Last updated: 1 July 2023